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Access Statement

At Haddock Hideaway® we aim to cater for the needs of all visitors in our home.  The following statement is a summary of our provision. Whilst every effort has been taken to open up our home to everyone it should be noted we are working within a 19th century building with steep staircases and uneven surfaces.  If you have any specific questions please feel free to call us and we will try to help.

Pre-Arrival

  • Information is available in large print if required.

  • This access statement is available in our room folders and on our website. Printed and large format are available on request.

  • The main train station is 0.6 miles from the property, a 13 minute walk & 7 minutes away by car. There is a taxi service from the station.

  • Bus, Train and driving information are available on our website.

  • The nearest radar toilets are located on the West Pier, approx 500meters away.

  • A list of local taxis is available in the room folders.

  • You can contact us by phone, email or face time.

 

Arrival & Car Parking Facilities

  • There is roadside parking in the vicinity and we provide free scratch cards.Guests can unload outside the property, and sometimes park, but this may involve blocking the road.

  • The entrance is accessed via a shallow step.

  • External door opens inwards into a small porch with internal door.

  • Street lights illuminate the exterior of the property.

  • Contact telephone numbers are displayed on our website & in the welcome folder.

 

Main Entrance & Reception

  • Entrance leads into a lounge area.

  • There is a step into the ground floor room.

  • Guest cannot be escorted to the rooms but we are happy to discuss property on phone before arrival.

  • Seating area available on arrival to property.

 

Bedrooms

  • No ground floor bedrooms

  • Two first floor bedrooms accessed via steep stairs with handrails on both sides

  • One second floor bedroom accessed via steep stairs with handrails on both sides.

  • Televisions all have remote controls and subtitles.

  • Carpets are all fitted short pile, with vinyl fitted kitchen and laminate in bathroom.

  • Lights are fitted with low energy bulbs.

  • Beds have limited access from both sides.

 

General

  • Lounge and Kitchen are located on the ground floor with step inbetween.

  • Upper rooms are accessed by 12 or 24 carpeted steps with handrails

  • The main bathroom is on the 2nd Floor and there are no additional toilets.

  • Tables are approximately 67cm high and there are stools without arms.

  • We do not play background music in any area of Haddock Hideaway®.

  • The building is a no smoking area.

 

Shower-rooms & Bathrooms

  • The main bathroom door opens inwards.

  • The property has a shower over bath which requires stepping into.

  • The Pedestal style basin is approximately 86cm high.

  • The toilet is approximately 46cm high.

  • Towel radiator fitted in the bathroom.

 

Additional Information

  • Fridge freezer facilities are located in the kitchen for the storage of temperature sensitive medicines.

  • The fire and carbon monoxide alarms are audible alarms.

  • Please let us know of any special arrangements at the time of booking.

  • All dimensions are approximate.

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