At Haddock Hideaway® we aim to cater for the needs of all visitors in our home.  The following statement is a summary of our provision. Whilst every effort has been taken to open up our home to everyone it should be noted we are working within a 19th century building with steep staircases and uneven surfaces.  If you have any specific questions please feel free to call us and we will try to help.

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Pre-Arrival

• Information is available in large print if required.

• This access statement is available in our room folders and on our website. Printed and large format are available on request.

• The main train station is 0.6 miles from the property, a 13 minute walk & 7 minutes away by car. There is a taxi service from the station.

• Bus, Train and driving information are available on our website.

• The nearest radar toilets are located on the West Pier, approx 500meters away.

• A list of local taxis is available in the room folders.

• You can contact us by phone, email or face time.

 

Arrival & Car Parking Facilities

• There is roadside parking in the vicinity and we provide free scratch cards.Guests can unload outside the property, and sometimes park, but this may involve blocking the road.

• The entrance is accessed via a shallow step.

• External door opens inwards into a small porch with internal door.

• Street lights illuminate the exterior of the property.

• Contact telephone numbers are displayed on our website & in the welcome folder.

 

Main Entrance & Reception

• Entrance leads into a lounge area.

• There is a step into the ground floor room.

• Guest cannot be escorted to the rooms but we are happy to discuss property on phone before arrival.

• Seating area available on arrival to property.

 

Bedrooms

• No ground floor bedrooms

• Two first floor bedrooms accessed via steep stairs with handrails on both sides

• One second floor bedroom accessed via steep stairs with handrails on both sides.

• Televisions all have remote controls and subtitles.

• Carpets are all fitted short pile, with vinyl fitted kitchen and laminate in bathroom.

• Lights are fitted with low energy bulbs.

• Beds have limited access from both sides.

 

General

• Lounge and Kitchen are located on the ground floor with step inbetween.

• Upper rooms are accessed by 12 or 24 carpeted steps with handrails

• The main bathroom is on the 2nd Floor and there are no additional toilets.

• Tables are approximately 67cm high and there are stools without arms.

• We do not play background music in any area of Haddock Hideaway®.

• The building is a no smoking area.

 

Shower-rooms & Bathrooms

• The main bathroom door opens inwards.

• The property has a shower over bath which requires stepping into.

• The Pedestal style basin is approximately 86cm high.

• The toilet is approximately 46cm high.

• Towel radiator fitted in the bathroom.

 

Additional Information

• Fridge freezer facilities are located in the kitchen for the storage of temperature sensitive medicines.

• The fire and carbon monoxide alarms are audible alarms.

• Please let us know of any special arrangements at the time of booking.

• All dimensions are approximate.

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